Appointment Reminders

Auto-processing every 15 minutes

📱 SMS Notifications

Send text message reminders alongside emails. Reaches customers who miss emails — SMS open rates are 95%+ vs ~20% for email. Requires Twilio credentials set in your environment.

Enable SMS reminders
24h before, 2h before, and post-service follow-up via text
🔓 Twilio credentials must be set as environment variables: TWILIO_ACCOUNT_SID, TWILIO_AUTH_TOKEN, and TWILIO_PHONE_NUMBER. Your shop phone number (set in Setup → Shop Info) will be used for owner notifications.
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